Answers about booking, payment, cancellation and travelling with us in Morocco.
Yes. Every tour is private: the vehicle and the driver are for your group only, and the guides too when the tour includes them. You choose the dates and we can change the route for you.
Choose a tour and send an enquiry with your dates and the number of travellers. We reply by email with availability and a quote. When a tour has online booking, you can also book it straight away with a deposit.
The deposit is 20% of the tour price. You pay it through PayPal, with a card or a PayPal account; you do not need a PayPal account to pay by card. The rest is paid on the first day of the tour.
If you cancel 30 days or more before the tour starts, we refund the whole deposit. After that the deposit is kept. See our Cancellation Policy for the details.
The price depends on the size of your group, your dates and the hotels and camps you prefer. Send us those details and we reply with an exact price.
Yes. Tell us where you would like to go, how many days you have and how you like to travel, and we plan a route for you. See Tailor-made Trips.
Most tours start at your riad or hotel in Marrakech, and we can also collect you from the airport. Some tours start in Casablanca, Tangier, Fes, Agadir, Essaouira, Ouarzazate or Zagora.
A private vehicle for your group with a professional driver. Tours to Erg Chigaga use a 4×4, because the last part of the way is a desert track.
Erg Chebbi, near Merzouga, is easier to reach by road and has more camps and things to do around it. Erg Chigaga, past M’hamid, is reached by 4×4, has fewer camps and feels more remote. Erg Chebbi suits a route to Fes; Erg Chigaga fits well with the Draa Valley and the coast.
You sleep in a tent at a camp in the dunes, with dinner and breakfast. Standard camps have simple tents and shared washrooms. Luxury camps have large tents with proper beds and a private bathroom.
Spring (March to May) and autumn (September to November) are the most comfortable. In summer the desert is very hot in the daytime. In winter the days are mild and sunny, but nights in the desert are cold and snow can close the High Atlas passes for a day or two.
Light clothes for the day, a warm layer for desert nights, a hat, sunglasses, sun cream and comfortable shoes. For the desert, a small bag for the camp is enough; your main luggage stays in the vehicle.
Yes. Tell us their ages and we plan shorter driving days, stops and activities that suit them.
Yes. Tell us when you book and we pass your food needs on to the hotels and camps on your route.
We strongly recommend insurance that covers medical care and cancellation. It is your responsibility to have it before you travel.
Many nationalities, including citizens of the European Union, the United Kingdom, the United States, Canada and Australia, can visit Morocco without a visa for up to 90 days. Check the rules for your passport with your government before you travel.
Your question is not here? Write to us at zainelife05@gmail.com or call +212 667 897 512.
Send us your dates and group size. We reply with a first route idea and a clear price.