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Morocco Travel Tips and Frequently Asked Questions
Practical Morocco travel tips and answers to the questions we are asked most, about booking, paying, the desert and travelling in Morocco.
Booking and payment
Are your tours private?
Yes. Every tour is private: the vehicle and the driver are for your group only, and the guides too when the tour includes them. You choose the dates and we can change the route for you.
How do I book a tour?
Choose a tour and send an enquiry with your dates and the number of travellers. We reply by email with availability and a quote. When a tour has online booking, you can also book it straight away with a deposit.
How much is the deposit, and how do I pay it?
The deposit is 20% of the tour price. You pay it through PayPal, with a card or a PayPal account; you do not need a PayPal account to pay by card. The rest is paid on the first day of the tour.
What if I need to cancel?
If you cancel 30 days or more before the tour starts, we refund the whole deposit. After that the deposit is kept. See our Cancellation Policy for the details.
Why do some tours say "Price on request"?
The price depends on the size of your group, your dates and the hotels and camps you prefer. Send us those details and we reply with an exact price.
Can you plan a tour that is not on the site?
Yes. Tell us where you would like to go, how many days you have and how you like to travel, and we plan a route for you. See Tailor-made Trips.
Do I need travel insurance?
We strongly recommend insurance that covers medical care and cancellation. It is your responsibility to have it before you travel.
On the tour
Where do the tours start?
Most tours start at your riad or hotel in Marrakech, and we can also collect you from the airport. Some tours start in Casablanca, Tangier, Fes, Agadir, Essaouira, Ouarzazate or Zagora.
What kind of vehicle do you use?
A private vehicle for your group with a professional driver. Tours to Erg Chigaga use a 4×4, because the last part of the way is a desert track.
What is a desert camp like?
You sleep in a tent at a camp in the dunes, with dinner and breakfast. Standard camps have simple tents and shared washrooms. Luxury camps have large tents with proper beds and a private bathroom.
What should I pack?
Light clothes for the day, a warm layer for desert nights, a hat, sunglasses, sun cream and comfortable shoes. For the desert, a small bag for the camp is enough; your main luggage stays in the vehicle.
Can we bring children?
Yes. Tell us their ages and we plan shorter driving days, stops and activities that suit them.
Can you cater for vegetarian or other diets?
Yes. Tell us when you book and we pass your food needs on to the hotels and camps on your route.
Morocco travel tips
Erg Chebbi or Erg Chigaga: which desert should I choose?
Erg Chebbi, near Merzouga, is easier to reach by road and has more camps and things to do around it. Erg Chigaga, past M’hamid, is reached by 4×4, has fewer camps and feels more remote. Erg Chebbi suits a route to Fes; Erg Chigaga fits well with the Draa Valley and the coast.
When is the best time to go?
Spring (March to May) and autumn (September to November) are the most comfortable. In summer the desert is very hot in the daytime. In winter the days are mild and sunny, but nights in the desert are cold and snow can close the High Atlas passes for a day or two.
Is a desert tour from Marrakech worth it?
Yes, if you have at least two days. On the way you cross the High Atlas and see Aït Benhaddou and the palm valleys, and a night at a camp in the dunes is quiet and dark in a way few places are. With three days or more you reach the high dunes of Erg Chebbi or Erg Chigaga. Compare the routes on our desert tours from Marrakech page.
How far is the Sahara from Marrakech?
The nearest dunes, near Zagora, are about 360 km away, roughly seven hours of driving. Merzouga and the Erg Chebbi dunes are about 560 km away, nine to ten hours, so a trip there takes at least three days. The Agafay desert, 40 km from Marrakech, is a stony desert without dunes.
Do I need a visa for Morocco?
Many nationalities, including citizens of the European Union, the United Kingdom, the United States, Canada and Australia, can visit Morocco without a visa for up to 90 days. Check the rules for your passport with your government before you travel.
Your question is not here? Write to us at zainelife05@gmail.com or call +212 667 897 512.
Plan Your Morocco Trip with Us
Send us your dates and group size. We reply with a first route idea and a clear price.